Frequently Asked Questions
How much will this all cost me?
The costs in addition to the sitting rate are:
- Initial consultation – Free for new clients!
- Key return or pick up – $10 (or we can hold it for you for the next time you are out of town)
- Short notice fee – $20 (for reservations made less than 72 hours)
We want to make this process as simple as possible:
- As of now, there is no extra fee for holidays or weekends.
- There is no extra charge for administration of medication.
Are there other things I should be aware of?
We require a minimum of 2 consecutive visits.
No alternating day drop-ins.
Limit 3 cats.
This sounds awesome. How do I get started?
Fill out our new client intake form and we will reply as soon as we can!
Will you dogsit or walk my dog?
Yes. While we focus on cats, we have cat sitters who are also experienced and insured with dogs. Send us a message or email us at wecatsit(at)gmail(dot)com.
How do I know you visited my cat?
We will provide wellness notes and upload a photo to your client portal. You will also be notified via email.
What time of the day do you visit?
Our service hours generally range from 7 a.m. to 9 p.m and cat visits may occur any time during those hours. We will do our best to accommodate your requested time windows, with priority going to cats that require medication. Please discuss any specific details about visit times with your assigned cat sitter.
Who will take care of my cat?
Our cat care professionals are animal lovers and go through regular training to provide the best cat care possible to our network of cat parents!
What Zip Codes do you service?
We primarily service the 60613, 60640, 60614, 60660 and 60657 areas. If you are in the surrounding area, we can very likely accommodate you as well.
Do I have to tip my catsitter?
No, but any tips for great service is much appreciated. Feel free to leave cash on the counter (clearly marked) or add gratuity when you’re paying your invoice online.
Do you offer multiple visits a day?
Yes, we offer two visits a day. Availability may vary.
My cat needs medication. Can you do that?
Yes. We currently offer oral and topical medical administrations and insulin injections.
Are you insured?
Yes, we are insured through Pet Sitters Associates LLC.
Can you provide references?
Yes. Send us an email.
How do I pay?
You can access your open invoices when you log in to your account. Payment can be made online. We accept all major credit cards.